Coachly Privacy Policy
PRIVACY NOTICE
Last updated August 01, 2022
This privacy notice for
Coachly LLC
), such as when you:
- Visit our website
at https://coachly.com , or any website of ours that links to this privacy notice
- Engage with us
in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice
will help you understand your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or concerns, please
contact us at info@coachly.com .
SUMMARY OF
KEY POINTS
This
summary provides key points from our privacy notice, but you can find out more details about any
of these topics by clicking the link following each key point or by using our table of contents
below to find the section you are looking for. You can also click here to go directly to our table of
contents.
What
personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with Coachly LLC
Do we
process any sensitive personal information?
Do we
receive any information from third parties?
How do we
process your information? We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent. We process your information only
when we have a valid legal reason to do so. Click here to learn more.
In what
situations and with which
How do we
keep your information safe? We have
What are
your rights? Depending on where you are located geographically, the applicable privacy law
may mean you have certain rights regarding your personal information. Click here to learn more.
How do you
exercise your rights? The easiest way to exercise your rights is by filling out our data
subject request form available
Want to learn more
about what Coachly LLC
TABLE OF CONTENTS
1. WHAT INFORMATION
DO WE COLLECT?
Personal information you disclose to
us
In
Short: We collect personal
information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you
Personal
Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
job titles
-
contact preferences
Sensitive Information.
-
health data
-
financial data
-
genetic data
-
data about a person's sex life or sexual orientation
-
information revealing race or ethnic origin
-
information revealing political opinions
-
information revealing religious or philosophical beliefs
-
information revealing trade union membership
-
student data
Payment
Data. We may collect data necessary to process your payment if you make purchases, such
as your payment instrument number (such as a credit card number), and the security code associated
with your payment instrument. All payment data is stored byQuickbooks Online
https://www.intuit.com/privacy/
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In
Short: Some information — such
as your Internet Protocol (IP) address and/or browser and device characteristics
— is collected automatically when you visit our
Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location, information about how and when
you use our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and reporting
purposes.
The information we
collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with
your usage, pages and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which
can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by refusing access
to the information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE
PROCESS YOUR INFORMATION?
In Short: We process
your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your
consent.
We process
your personal information for a variety of reasons, depending on how you interact with our
Services, including:
More
information
about our
data
collection
and sharing
practices
can be found
in this
privacy
notice
.
Coachly LLC
has
not disclosed or sold
any personal information
to third parties for a
business or commercial
purpose in the preceding
twelve (12) months.
Coachly
LLC
will
not sell personal
information in the
future belonging to
website visitors, users,
and other
consumers.
Coachly
LLC
2108 N
Street
Suite
4561
Sacramento
,
CA
95816
United
States
Based on the
applicable laws of your
country, you may have
the right to request
access to the personal
information we collect
from you, change that
information, or delete
it.
To request to
review, update, or
delete your personal
information, please
submit a request
form by clicking
here
.
- To
deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
- To respond to user inquiries/offer support to
users. We may process your information to respond to your inquiries and
solve any potential issues you might have with the requested service.
- To send administrative information to
you. We may process your information to send you details about our
products and services, changes to our terms and policies, and other similar
information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We
may process your information when necessary to request feedback and to
contact you about your use of our Services.
- To send you marketing and promotional
communications. We may process the personal information you
send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time.
For more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? "
- To post testimonials.
We post testimonials on our Services that may contain personal
information.
- To protect our Services.
We may process your information as part of our efforts to keep our
Services safe and secure, including fraud monitoring and
prevention.
- To evaluate and improve our
Services, products, marketing, and your
experience. We may process your information
when we believe it is necessary to identify usage trends,
determine the effectiveness of our promotional campaigns,
and to evaluate and improve our Services, products,
marketing, and your experience.
- To identify usage
trends. We may process information about how
you use our Services to better understand how they are being
used so we can improve them.
- To comply
with our legal obligations. We may
process your information to comply with our
legal obligations, respond to legal requests,
and exercise, establish, or defend our legal
rights.
In
Short: We may
share information in specific situations
described in this section and/or with
the following
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.
HOW LONG
DO WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep your
information for as
long as necessary to
fulfill
the purposes
outlined in this
privacy notice
unless otherwise
required by
law.
We
will only keep your
personal information for
as long as it is
necessary for the
purposes set out in this
privacy notice, unless a
longer retention period
is required or permitted
by law (such as tax,
accounting, or other
legal requirements).
When
we have no ongoing
legitimate business need
to process your personal
information, we will
either delete or
anonymize
such information,
or, if this is not
possible (for example,
because your personal
information has been
stored in backup
archives), then we will
securely store your
personal information and
isolate it from any
further processing until
deletion is
possible.
5.
HOW DO
WE KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your
personal information
through a system of
organizational
and technical
security
measures.
We
have implemented
appropriate and
reasonable technical and
organizational
security measures
designed to protect the
security of any personal
information we process.
However, despite our
safeguards and efforts
to secure your
information, no
electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or other
unauthorized
third parties
will not be able to
defeat our security and
improperly collect,
access, steal, or modify
your information.
Although we will do our
best to protect your
personal information,
transmission of personal
information to and from
our Services is at your
own risk. You should
only access the Services
within a secure
environment.
6.
DO WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do not knowingly
collect data from or
market to children
under 18 years of
age.
We
do not knowingly solicit
data from or market to
children under 18 years
of age. By using the
Services, you represent
that you are at least 18
or that you are the
parent or guardian of
such a minor and consent
to such minor
dependent’s use of the
Services. If we learn
that personal
information from users
less than 18 years of
age has been collected,
we will deactivate the
account and take
reasonable measures to
promptly delete such
data from our records.
If you become aware of
any data we may have
collected from children
under age 18, please
contact us at
info@coachly.com
.
7.
WHAT ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
You
may review, change,
or terminate your
account at any
time.
If
you are located in the
EEA or UK and you
believe we are
unlawfully processing
your personal
information, you also
have the right to
complain to your local
data protection
supervisory authority.
You can find their
contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are located in
Switzerland, the contact
details for the data
protection authorities
are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your
consent:
If we are relying on
your consent to process
your personal
information,
which may be
express and/or implied
consent depending on the
applicable law,
you have the
right to withdraw your
consent at any time. You
can withdraw your
consent at any time by
contacting us by using
the contact details
provided in the section
"
HOW
CAN YOU CONTACT US
ABOUT THIS
NOTICE?
"
below
.
However,
please note that this will
not affect the lawfulness of
the processing before its
withdrawal nor,
when applicable law
allows,
will it affect the
processing of your personal
information conducted in
reliance on lawful
processing grounds other
than consent.
If
you have questions or
comments about your privacy
rights, you may email us at
info@coachly.com
.
8.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and some
mobile operating systems
and mobile applications
include a Do-Not-Track (
"DNT"
) feature or
setting you can activate
to signal your privacy
preference not to have
data about your online
browsing activities
monitored and collected.
At this stage no uniform
technology standard for
recognizing
and implementing
DNT signals has been
finalized
. As such, we do
not currently respond to
DNT browser signals or
any other mechanism that
automatically
communicates your choice
not to be tracked
online. If a standard
for online tracking is
adopted that we must
follow in the future, we
will inform you about
that practice in a
revised version of this
privacy
notice.
9.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if you are a
resident of
California, you are
granted specific
rights regarding
access to your
personal
information.
California
Civil Code Section
1798.83, also known as
the
"Shine The Light"
law, permits our
users who are California
residents to request and
obtain from us, once a
year and free of charge,
information about
categories of personal
information (if any) we
disclosed to third
parties for direct
marketing purposes and
the names and addresses
of all third parties
with which we shared
personal information in
the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your
request in writing to us
using the contact
information provided
below.
If
you are under 18 years
of age, reside in
California, and have a
registered account with
Services, you have the
right to request removal
of unwanted data that
you publicly post on the
Services. To request
removal of such data,
please contact us using
the contact information
provided below and
include the email
address associated with
your account and a
statement that you
reside in California. We
will make sure the data
is not publicly
displayed on the
Services, but please be
aware that the data may
not be completely or
comprehensively removed
from all our systems
(e.g.
,
backups,
etc.).
CCPA
Privacy
Notice
The
California
Code of
Regulations
defines
a
"resident"
as:
(1)
every individual who is
in the State of
California for other
than a temporary or
transitory purpose
and
(2)
every individual who is
domiciled in the State
of California who is
outside the State of
California for a
temporary or transitory
purpose
All
other individuals are
defined as
"non-residents."
If
this definition of
"resident"
applies to you,
we must adhere to
certain rights and
obligations regarding
your personal
information.
What
categories of
personal information
do we
collect?
We
have collected the
following categories of
personal information in
the past twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
categories
listed
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
C.
Protected
classification
characteristics
under
California
or
federal
law
|
Gender
and date
of
birth
|
|
|
D.
Commercial
information
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
|
F.
Internet
or other
similar
network
activity
|
Browsing
history,
search
history,
online
|
|
|
G.
Geolocation
data
|
Device
location
|
|
|
H.
Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images
and
audio,
video or
call
recordings
created
in
connection
with our
business
activities
|
|
|
I.
Professional
or
employment-related
information
|
Business
contact
details
in order
to
provide
you our
Services
at a
business
level or
job
title,
work
history,
and
professional
qualifications
if you
apply
for a
job with
us
|
|
|
J.
Education
Information
|
Student
records
and
directory
information
|
|
|
K.
Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from any
of the
collected
personal
information
listed
above to
create a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
We
may also collect other
personal information
outside of these
categories through
instances where you
interact with us in
person, online, or by
phone or mail in the
context of:
- Receiving
help through our
customer support
channels;
- Participation
in customer surveys
or contests;
and
- Facilitation
in the delivery of
our Services and to
respond to your
inquiries.
How
do we use and share
your personal
information?
You
may contact us
by
email at
info@coachly.com
,
or
by referring to the contact
details at the bottom of this
document.
If
you are using an
authorized
agent to exercise
your right to opt out we
may deny a request if
the
authorized
agent does not
submit proof that they
have been validly
authorized
to act on your
behalf.
Will
your information be
shared with anyone
else?
We
may disclose your
personal information
with our service
providers pursuant to a
written contract between
us and each service
provider. Each service
provider is a for-profit
entity that processes
the information on our
behalf.
We
may use your personal
information for our own
business purposes, such
as for undertaking
internal research for
technological
development and
demonstration. This is
not considered to be
"selling"
of your personal
information.
Your
rights with respect
to your personal
data
Right
to request deletion
of the data —
Request to
delete
You
can ask for the deletion
of your personal
information. If you ask
us to delete your
personal information, we
will respect your
request and delete your
personal information,
subject to certain
exceptions provided by
law, such as (but not
limited to) the exercise
by another consumer of
his or her right to free
speech, our compliance
requirements resulting
from a legal obligation,
or any processing that
may be required to
protect against illegal
activities.
Right
to be informed —
Request to
know
Depending
on the circumstances,
you have a right to
know:
- whether
we collect and use
your personal
information;
- the
categories of
personal information
that we
collect;
- the
purposes for which
the collected
personal information
is used;
- whether
we sell your
personal information
to third
parties;
- the
categories of
personal information
that we sold or
disclosed for a
business
purpose;
- the
categories of third
parties to whom the
personal information
was sold or
disclosed for a
business purpose;
and
- the
business or
commercial purpose
for collecting or
selling personal
information.
In
accordance with
applicable law, we are
not obligated to provide
or delete consumer
information that is
de-identified in
response to a consumer
request or to
re-identify individual
data to verify a
consumer
request.
Right
to
Non-Discrimination
for the Exercise of
a Consumer’s Privacy
Rights
We
will not discriminate
against you if you
exercise your privacy
rights.
Verification
process
Upon
receiving your request,
we will need to verify
your identity to
determine you are the
same person about whom
we have the information
in our system. These
verification efforts
require us to ask you to
provide information so
that we can match it
with information you
have previously provided
us. For instance,
depending on the type of
request you submit, we
may ask you to provide
certain information so
that we can match the
information you provide
with the information we
already have on file, or
we may contact you
through a communication
method (e.g.
,
phone or email)
that you have previously
provided to us. We may
also use other
verification methods as
the circumstances
dictate.
We
will only use personal
information provided in
your request to verify
your identity or
authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for
the purposes of
verification. However,
if we cannot verify your
identity from the
information already
maintained by us, we may
request that you provide
additional information
for the purposes of
verifying your identity
and for security or
fraud-prevention
purposes. We will delete
such additionally
provided information as
soon as we finish
verifying
you.
Other
privacy
rights
- You
may object to the
processing of your
personal
information.
- You
may request
correction of your
personal data if it
is incorrect or no
longer relevant, or
ask to restrict the
processing of the
information.
- You
can designate an
- You
may request to opt
out from future
selling of your
personal information
to third parties.
Upon receiving an
opt-out request, we
will act upon the
request as soon as
feasibly possible,
but no later than
fifteen (15) days
from the date of the
request
submission.
To
exercise these rights,
you can contact
us
by
email at
info@coachly.com
,
or
by referring to the contact
details at the bottom of this
document. If you have a
complaint about how we handle
your data, we would like to hear
from you.
10.
DO WE
MAKE
UPDATES
TO THIS
NOTICE?
In
Short: Yes,
we will update this
notice as necessary
to stay compliant
with relevant
laws.
We
may update this privacy
notice from time to
time. The updated
version will be
indicated by an updated
"Revised"
date and the
updated version will be
effective as soon as it
is accessible. If we
make material changes to
this privacy notice, we
may notify you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to review
this privacy notice
frequently to be
informed of how we are
protecting your
information.
11.
HOW CAN
YOU
CONTACT
US ABOUT
THIS
NOTICE?
If
you have questions or
comments about this
notice, you may
email us
at
info@coachly.com
or
by post
to:
12.
HOW CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
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